<p> With <b>PaperOffice PLUS</b> you never have to worry about updates or new versions again and, in addition to personal telephone support, you also activate all online services for the best PaperOffice of all time. </p> <p> <b>PaperOffice SLA</b> extends your PaperOffice PLUS. This means that if your Plus inclusive contingent for technical support or advice has been exhausted, you can also activate an SLA. </p>
<p> By using PaperOffice Plus you have an inclusive contingent of support and advice. Please note, however, that the actual scope of support is assessed independently by our support team and can be billed after consultation. For more details on the available support types and response times, please refer to <a target="blank" href="https://en.paperoffice.com/Help_and_Support/Available_Support_types"> <u> here. </u> </a> </p>
<p> <b>Example. For this you need a PaperOffice Plus</b> <br>
- Problems running the PaperOffice installation program <br>
- Questions about the selection of the ideal storage location for the PaperOffice database <br>
- Problems that occur when running the PaperOffice installation program with a local standard database <br>
- Questions related to how to archive an email from Outlook <br>
- Questions related to how to archive screenshots with PaperOffice ScreenCapture <br>
- Problems when running the PaperOffice Addin in Word, Excel or Outlook <br> </p>
<p> <b>Example. For this you need a PaperOffice SLA </b><br>
- Advice on how PIA can best be used to automatically recognize and store documents <br>
- Setting up a NAS so that PaperOffice uses this for database storage <br>
- Problems after the independent setup of a database on the NAS device <br>
- PaperOffice intensive training and assistance for optimal use and workflow solution </p>