Classic · Lizenzmodell & Kosten
- How can I cancel my subscription?If you want to cancel your PaperOffice subscription, you simply need to stop the scheduled subscription payment, e.g. over Paypal. PaperOffice automatically del...
- What should I consider if I want to use PaperOffice on the network (PaperOffice Team)?There are 3 scenarios: 1) You want to use the PaperOffice database in the network without installing a separate MySQL database server or installing the database...
- How can I redeem a download code?To redeem a download code and activate the license it contains, proceed as follows: 1. Start PaperOffice. Select the user account for which the license should b...
- How can I upgrade my user account from HOME / ONE to TEAM?To do this, place the order via the PaperOffice Shop . In the last step, simply enter the user accounts that should be upgraded to TEAM.
- Welche Unterschiede haben die Versionen HOME Free und HOME?Die Unterschiede finden Sie hier:
- Where can I find the cost overview?The cost overview can be found under Price and cost overview
- ¿Dónde está la diferencia entre "Comprar" y "Suscribir"?Este tipo de licencia tiene una validez de por vida y contiene de manera predeterminada el Paquete de actualización y soporte (USP), que solo es válido para la ...
- I have problems with PaperOffice 2015 or olderPaperOffice versions like PaperOffice 2015 and older are no longer supported. The end of support for the outdated 2015 version has been announced several times ...
- Which PaperOffice version is suitable for me?PaperOffice offers different versions of its document management system (DMS) to meet the different needs of users. It is important to choose the right version,...
- What happens if I fall into arrears with payments?Payment default: deadlines, measures and recovery costs In this article, you will learn more about the deadlines, measures and costs in the event of payment def...
- What do I have to consider in the subscription version, can I access data after it expires?No, you need an active subscription version to start PaperOffice. If you no longer want to use PaperOffice, we recommend that you export your data before the en...
- Do I have to purchase a purchase version after completing the subscription version to access my data?The decision is up to you: you can extend the subscription version or purchase a purchase version. Therefore, if you do not want to renew the subscription versi...
- Do I always have to use or purchase the latest version?No , you do not have to purchase the latest version and you can use the PaperOffice you have purchased for a lifetime at no additional cost. Please note that th...
- I want to use an existing PaperOffice license on a new PC, how can I do that?The PaperOffice Program License is always bound to the PaperOffice User Account with which you have redeemed the Download Code. In principle, you install PaperO...
- Why I can not redeem my download code?Once a download code is activated, the included license will be added to the user account that redeemed the download code. This means that this user account now...
- Which version do I need if I want to use the database on a NAS?You need either the PaperOffice One or the PaperOffice Team. If you want to use PaperOffice as a single-user solution (1 PC + NAS), PaperOffice One is sufficien...
- Can my trial license be extended?PaperOffice automatically activates a regular, unrestricted license during the first installation, which is valid for 14 days . In order to test PaperOffice ove...
- Are there special discounts for pensioners or the severely disabled?Generally not, but you can contact us directly with our written proof as well as how / why you want to use PaperOffice.
- Are there special discounts for schools, universities, NGOs, and non-profit organizations?Generally we do not offer discounts. However, if you are interested in PaperOffice and a case study in your area, please feel free to contact us.
- How can I downgrade my user account license?How can I downgrade my user account license?
- If I want to use PaperOffice on multiple PCs on the network, how many licenses do I need?The license model in PaperOffice is regulated as follows: You need 1 x license for each active user account (user). If you want to install PaperOffice on 3 PCs ...