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Create Support Ticket

Create Ticket

As a Guest

  1. Open Contact in the navigation.
  2. Select the appropriate channel (Portal ticket or contact form on paperoffice.ai).
  3. Describe your request as specifically as possible (product, error message, steps to reproduce).

As a logged-in user

  1. Log in via Magic Link.
  2. Open Tickets in the sidebar.
  3. Create a new ticket and add attachments if necessary.

Tips for faster processing

  • Subject with product area (e.g., Document AI, API, billing)
  • Screenshots or request IDs, if available
  • Desired language for the response