Please follow these instructions:
- PaperOffice must not run
- Empty the directory
C:\ProgramData\Temp - Open Notepad (Start> Run> Notepad),
enter "Test" and click on "Realify PaperOffice"
- Open the folder
C:\ProgramData\Temp - If the folder is empty, remove the printer via the control panel and reinstall it by going to
c:/PaperOffice/binthe file “Realify PaperOffice Run VirtualPrinterSetup.exe “. The password is "120503-dani@realifysystems.com". After the installation, test the printer again as described above. - If there are 2 files in the folder and you can open the PDF file (content "Test"), the printer is correctly installed. PaperOffice uses the integrated directory monitoring for the recording of this print PDF. Make sure that the directory
C:\ProgramData\Tempis not blocked by antivirus software or similar.
- After you have made sure that this directory is guaranteed not to be blocked, copy the PDF file from the directory into a temporary directory and start PaperOffice.
- Set up a new directory monitor of your choice or use an existing directory monitor to monitor a Windows folder. Then copy the PDF file created by the printer driver into this directory. If the file is not imported, the entire directory monitoring is blocked by your antivirus software or something else. Make sure that the PaperOffice installation folder, the PaperOffice Temp folder (
c:/Users/YOUR_NAME/PaperOffice) and theC:\ProgramData\Tempfolder are not blocked . - If you are absolutely sure that it cannot be due to your antivirus software or other software, uninstall PaperOffice and reinstall PaperOffice. If the problem persists when printing from Notepad, contact technical support.
