<h2>Attachments</h2> <p>In the ticket details, you can upload files using the <strong>Plus button</strong> in the response area.</p> <h3>Tips</h3> <ul> <li>Allowed file types depend on portal configuration</li> <li>Note maximum size per file (error message if exceeded)</li> <li>No passwords or secrets in plain text — use secure channels</li> </ul> <p>Upload failed? Check file size and format, then try again or contact support.</p>