Customer Success Hub
Guides for customer success, onboarding and support.
General
- Ask for advice or a demoAppointments cannot be booked online. For questions before buying or a personal demo, send a request via the contact form on paperoffice.ai; the team will get b...
- Welcome to the PaperOffice Customer Success HubOverview of tickets, knowledge base, and developer resources in the portal.
- Search Help & FAQHow to find answers in the knowledge base.
Documentation
Support
- Login via Magic LinkHow to log in to the portal and link your account.
- Create Support TicketSubmit a new inquiry to PaperOffice support.
- Understanding Ticket StatusMeaning of the statuses in your support ticket.
- Contact and Support ChannelsWhen to use Portal Ticket vs. paperoffice.ai Contact.
- Attach Files to TicketsUpload attachments in the ticket composer.