Where is my data stored? In our own data center in Navarra, Spain

Where your data is stored

Your documents are processed, stored and backed up only in Spain, in PaperOffice's own data center in Navarra. PaperOffice runs its own servers there and uses no public cloud. You cannot choose a different region.

Who operates it

Your contracting party is PaperOffice Enterprise Operations, S.L.U., based in Pamplona, Navarra. Spanish law applies.

Your own storage (BYOS)

• You can connect your own storage under Storage Mounts. The files then stay encrypted on your storage.
• PaperOffice still keeps the index, metadata and AI results in its own data center in Navarra.
• Audit-proof archiving (WORM) is not available on your own storage, because the file remains deletable there.

Where to find the evidence

1. As an owner or administrator, open the Trust Center in the app. There you create the compliance package with the data processing agreement and the technical and organizational measures.
2. Details on how personal data is processed are in the privacy policy.
3. Photos and details of the data center are on the PaperOffice DataCenter page.