PaperOffice AI
Product-wide help: credits, account, organisation, support and hosting. Not Classic DMS.
Data and hosting
Account and organization
- Root account and usersThe root account owns the organization. Member accounts work in the same organization but cannot do everything — including account deletion.
- Remove a userA user is removed in User management. That does not delete the organization. Delete account remains limited to the root account.
- How do I delete my PaperOffice AI account?Delete account: only the root account can delete the organization permanently. The path is in Settings of the web and desktop app, not in the mobile app.
- App sign-in and API keysApp sign-in is a person’s session. API keys are for integrations. Credits apply to both in the same organization.
AI-DMS
Credits
Overview
- What is PaperOffice AI?PaperOffice AI is the current product (web, desktop and mobile). This knowledge base covers the product as a whole, not a single client.
- From PaperOffice Classic to PaperOffice AIMove in four steps: export originals from Classic, connect the NAS as a storage mount, create a workspace, import data. No Classic database into PaperOffice AI.