Apua & FAQ Customer Success Hub

Customer Success Hub

General

  • Pyydä neuvoja tai esittelyAikoja ei voi varata verkossa. Kysymyksiin ennen ostoa tai henkilökohtaista esittelyä varten lähetä pyyntö yhteystietolomakkeen kautta osoitteessa paperoffice.a...
  • Welcome to the PaperOffice Customer Success HubOverview of tickets, knowledge base, and developer resources in the portal.
  • Search Help & FAQHow to find answers in the knowledge base.

Documentation

  • API Documentation and PostmanLive API docs, Postman collection, and developer onboarding.
  • MCP Server: Connect Claude, ChatGPT, Grok and CursorPaperOffice MCP for AI assistants — setup, permissions, and security in the Knowledge Base 'AI Connectors'.

Support

  • Login via Magic LinkHow to log in to the portal and link your account.
  • Create Support TicketSubmit a new inquiry to PaperOffice support.
  • Understanding Ticket StatusMeaning of the statuses in your support ticket.
  • Contact and Support ChannelsWhen to use Portal Ticket vs. paperoffice.ai Contact.
  • Attach Files to TicketsUpload attachments in the ticket composer.

FAQ

  • Frequently Asked Questions about API UsageCredits, limits, and billing — overview for developers.

Products

  • PaperOffice Products at a GlanceDocument AI, Workflow AI, API platform and modules.

Ilman luokkaa

  • Create an IDP agentIDP agents extract structured data from documents. This article explains how to create, configure and activate an IDP agent in Document AI from scratch.