<p> If you receive this message, your start-up process will take longer than 20 seconds, so PaperOffice will be terminated for security reasons. </p> <p> The cause for this can be different. If you have <b> <a target="blank" href="https://shop-en.paperoffice.com/"> PaperOffice Plus </a> </b>, call the supporter assigned to you directly, he will connect to your computer via remote programm to fix your problem. </p> <p> In other cases we recommend: </p>
<p> 1. Check that your computer meets the minimum system requirements, and hardware compatibility. This problem can occur on slower systems. The exact instructions can be found <a target="blank" href="https://portal.paperoffice.ai/paperoffice/fr/kb/paperoffice-classic-dms"> here </a>. </p>
<p> 2. Check if some Visual Studio dll's are missing. Install <a target="blank" href="https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads">Visual Studio 2015-2019 Redistributable</a> then restart the computer and check whether the error still occurs. </p>
<p> 3. Check whether installed virus programs do not block PaperOffice. This step can be skipped if you are using Windows Defender. Instructions for compatible antivirus programs can be found <a target="blank" href="https://portal.paperoffice.ai/paperoffice/fr/kb/paperoffice-classic-dms/welche_antivirenprogramme_sind_mit_paperoffice_kompatibel"> here </a>. </p>