<div class="remark yellow"> <p><b>Disclaimer</b>: Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not a substitute for professional assistance from the respective manufacturer. If you have any questions or details, always contact the respective manufacturer directly.</p> </div>
<p>You will receive this warning when your database server is not configured correctly.</p> <img src="https://api.paperoffice.ai/latest/knowledge/image/15/670a52a1185348f5d58a413e28741650869e234a47b7dd97e8312c2dc08cf134" alt="Warning w500" xss="removed">
<p><br></p><p><b>Solution 1<br></b><span xss=removed>PaperOffice can automatically configure some variables if the PaperOffice database user has "global rights" (SUPER RIGHTS).</span></p><p><span xss=removed>Open your database administration program such as PhpMyAdmin or HeidiSQL and select the user administration.</span></p><ol> <li>Select the user that is being used by PaperOffice for the database connection. The username used by PaperOffice is displayed in the warning window after "WARNING #W500//".</li> <li>Assign "Global rights" to the user, which also includes at least the "SUPER" right.</li> <li>Save the changes and restart PaperOffice.</li> <li>If you still get the warning, the changes were not made correctly and you should choose solution 2 or 3 (recommended).</li> </ol>
<p><b>Solution 2<br></b><span xss=removed>Make the required changes yourself directly in the configuration file of your database server (my.cnf, my.ini, ...).<br></span><span xss=removed>If you need guidance on this process, you should only use Solution 3.</span></p>
<p><b>Solution 3<br></b><span xss=removed>Make an appointment at paperoffice.com with the PaperOffice Support who will configure your database server for you and generally optimize your database server for an optimum performance.</span></p>