Rule
Why the app and not the portal: Support tickets in PaperOffice AI.
Path
- Sign in to the web or desktop app.
- Open Support.
- Create support ticket / Create ticket and complete the wizard.
German: https://app.paperoffice.ai/de/paperoffice-account/support
English: https://app.paperoffice.ai/en/paperoffice-account/support
Other UI languages: /{lang}/paperoffice-account/support.
In the ticket: product area, steps, error message. The app UI follows the URL language (35 languages).
Portal
Help articles without signing in: Welcome to the Customer Success Hub.