PaperOffice AI Web & Desktop
Web app and desktop app. Settings, workspaces and clicks in the shared interface.
Team and security
- Invite a userNew users are created in the web and desktop app under User management. Invite then sends a link. The mobile app does not include this area.
- Devices and mobile deviceSecurity Center lists devices and sessions. Add mobile device pairs the smartphone. Passkeys (Windows Hello) live on the same page.
Documents
- How do I import data into workspaces?The Import documents wizard takes a ZIP or a storage mount into an existing workspace. ZIP: max. 5 GB and 2000 files. Processing follows the workspace AI-DMS ti...
- How do I create workspaces in PaperOffice AI?Workspaces are containers for documents. New: type Business, AI-DMS Premium, PaperOffice datacenter or BYOS. Storage mode is fixed after create.
- Find a documentDocument search lives in the documents overview toolbar. Same organization, same store in web and desktop.
- Add a documentFiles are stored in a workspace. In the web and desktop app that starts with Add document or Import.
Getting started
- PaperOffice AI: web app and desktop appThis knowledge base covers the PaperOffice AI app in the browser and on the desktop. The mobile app and product-wide topics have their own knowledge bases.
- Sign in, register, passwordSign-in and registration in the web and desktop app. Forgot password lives on the sign-in page. The app UI follows the language in the URL.
Billing
Storage mounts
- How do I connect my QNAP NAS to PaperOffice AI?QNAP is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS remains SFTP-only.
- How do I connect my ASUSTOR NAS to PaperOffice AI?ASUSTOR is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS remains SFTP-only.
- How do I connect my Synology NAS to PaperOffice AI?Synology is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS remains SFTP-only.
- How do I connect a NAS as a storage mount?Storage mounts have two purposes: BYOS (originals stay on the NAS, SFTP only) and import source (SFTP, WebDAV, S3, IMAP). Purpose is fixed after create.