Limits per file
| Route | Limit per file |
|---|---|
| Add document in the app, bulk importer, storage mount, mailbox, smartphone | 200 MB |
| Attachment in the chat with the PaperOffice Agent | 10 MB, PDF and images only (PNG, JPG, WEBP) |
| Upload through an AI assistant (for example Claude or ChatGPT via MCP) | 50 MB |
Several files at once are allowed. The limit applies to each single file. With very many large files from a smartphone, the transfer can be slowed down briefly. Then continue a little later.
Upload in the app: Add a document.
The file is larger
PaperOffice AI does not accept a file over 200 MB. This is how it still works:
- Split it: Split the PDF into several files under 200 MB, for example by letter, month or chapter. Any PDF program can do this. Then upload all parts together.
- Scan smaller: For scanned letters, 300 dpi in grayscale or black and white is usually enough. This makes the file much smaller, and text recognition stays reliable.
- Scan one by one: Scan each document as its own file. Then PaperOffice AI finds every document on its own.
Many files at once: How do I import data into workspaces?.
In the chat
In the chat with the PaperOffice Agent, attach only smaller files, for example a photo or a PDF for a quick question. Upload larger files in the app with Add document into a workspace. The agent can then work with them.