Storage mounts
NAS and other storage as BYOS or import source.
- How do I connect a mailbox?First create the mailbox as a Storage Mount of type Email (IMAP), port 993 with SSL. A Connector then fetches new emails continuously; old emails are imported o...
- Documents on your own server: BYOS in PaperOffice AI instead of ClassicWith “Own Storage (BYOS)”, PaperOffice AI stores a workspace's files encrypted on your server or NAS; you do not need PaperOffice Classic for this. Only SFTP or...
- Fetch a mailbox continuously (IMAP connector)Create the mailbox as an “Email (IMAP)” storage mount and link it to a connector. The connector brings new emails and attachments into the target workspace, at ...
- Where do I find the storage mounts?Storage mounts are in the app under Document AI → Storage Mounts. There you set up connections to a NAS, SFTP, WebDAV, S3 or a mailbox. Connectors are right bel...
- Storage mounts: where to find them and how to connect a NASStorage mounts are in the app under Document AI → Storage Mounts. They have two purposes: BYOS (originals stay on the NAS, SFTP or Reverse SSH) and import sourc...
- The NAS must be reachable from the PaperOffice datacenterThe connection test runs on PaperOffice servers. A LAN-only address fails. BYOS needs reachable SFTP or Reverse SSH. Without port forwarding, use Reverse SSH.
- How do I connect my Synology NAS to PaperOffice AI?Synology is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS works with SFTP or Reverse SSH.
- How do I connect my ASUSTOR NAS to PaperOffice AI?ASUSTOR is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS works with SFTP or Reverse SSH.
- How do I connect my QNAP NAS to PaperOffice AI?QNAP is connected in PaperOffice AI as an SFTP storage mount, not as a vendor connector. BYOS works with SFTP or Reverse SSH.
- Connection test failedThe storage mount message names the cause: host unreachable, timeout, connection refused, wrong sign-in, or a folder that cannot be read.
- SFTP, WebDAV, S3 and IMAP: which purpose allows which protocolBYOS works with external SFTP or Reverse SSH. An import source may be SFTP, scanner endpoint, Reverse SSH, S3, WebDAV or IMAP. SMB is not a connection type.
- Scan straight into PaperOffice AI with a network scannerPaperOffice provides your multifunction device with its own SFTP inbox. A connector brings the scans into the target workspace. Scan to email or to an SMB folde...