Cosa devo fare se viene visualizzato il codice di errore "# E138"?

If you receive this message, your start-up process will take longer than 20 seconds, so PaperOffice will be terminated for security reasons.

The cause for this can be different. If you have PaperOffice Plus , call the supporter assigned to you directly, he will connect to your computer via remote programm to fix your problem.

In other cases we recommend:

1. Check that your computer meets the minimum system requirements, and hardware compatibility. This problem can occur on slower systems. The exact instructions can be found here .

2. Check if some Visual Studio dll's are missing. Install Visual Studio 2015-2019 Redistributable then restart the computer and check whether the error still occurs.

3. Check whether installed virus programs do not block PaperOffice. This step can be skipped if you are using Windows Defender. Instructions for compatible antivirus programs can be found here .