Single files, not a store
Every document lives in a workspace. If none exists yet: How do I create workspaces in PaperOffice AI?.
Add document opens the upload dialog. A folder tree, a ZIP or a NAS do not belong on the File tab.
Path
- Document AI → Workspaces, open the workspace. Or open that workspace’s documents directly.
- In the toolbar, Add document. With nothing selected, that button is shown, not Actions.
- Tab File. Drag files onto Upload documents, or browse. Several files are allowed. Paste with Ctrl+V.
- Wait for the duplicate check. The start button names the count and upload. Only that click starts the transfer.
Path: /{lang}/document-ai/documents-overview.
ZIP, NAS, mailbox
In the same dialog, tab Bulk importer, then Open bulk importer. That opens the workspace wizard: How do I import data into workspaces?.
If the file is missing
- The start button was not clicked. The file is only in the dialog list.
- No workspace is open.
- Credits are used up: What happens when Credits run out?.
Processing afterwards: After import. Finding it: Find a document.
Smartphone: tab Mobile devices in the same dialog, or Capture a document on a smartphone.