The storage mount first
- Document AI → Storage mounts → Create.
- Purpose Use as import source. IMAP is not BYOS storage.
- Connection type Email (IMAP).
- Enter host, port 993, user, password and SSL. The folder default is INBOX. If the provider requires an app password, that password belongs in the password field.
- Test connection, then save.
Path: /{lang}/document-ai/storage-mounts-overview.
If the test fails, read it the same way as SFTP (host, sign-in, folder): Connection test failed.
Then import
- Document AI → Workspaces, select the target workspace.
- Actions → Import documents.
- Source Email Archive.
- Choose the saved IMAP import source and enter the mailbox, default INBOX.
- Review and start the import.
The wizard: How do I import data into workspaces?. Protocols compared: SFTP, WebDAV, S3 and IMAP.