Classic · Installation

• Ultimate installation guide (Express Installation)We generally recommend contacting the PaperOffice support team to resolve the issue through our free installation service via phone and Teamviewer. Open your br...
• What information and settings can I make for an existing user?Settings and information about the user and their approval level Every user account that is added to your network is automatically entered in the PaperOffice us...
• How does central user administration work?User administration With the central user administration you have an overview of all user data and their release levels. The user administration in PaperOffice ...
• Create user groups and assign rightsUser groups serve to simplify the administration of rights, especially with a large number of users. The groups can only be created and changed by the administr...
• How to correctly configure MariaDB-MySQL database or NAS (my.ini o my.cnf)?There is no ideal predefined configuration for a database. Depends on the The configuration can vary depending on the workload, the connections and the connecte...
• Perform database migration from MariaDB 5 to MariaDB 10 for Synology NAS upgrade to DSM 7Disclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• Database manager for creating local and custom databasesDisclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• How can I set a proxy server in PaperOffice?PaperOffice only supports transparent proxy servers.
• MariaDB does not detect my.cnf configuration file in UbuntuIn some cases, when MariaDB is installed on Ubuntu and, in particular, on virtual machines, the MariaDB server does not recognize the configuration file my.cnf,...
• Integration of an existing local database or an existing data backupIf you are currently connected to a database, you must first disconnect. You can find the exact instructions here . Select the entry "Continue and manage databa...
• What is a MasterKey and why do I need it?All documents are archived highly encrypted in the central digital database. This database receives a unique MasterKey to comply with Zero-Knowledge technology ...
• Integration of a new QNAP NAS database in PaperOfficeThe setup instructions for your QNAP NAS can be found in detail in a separate HelpDesk entry . After the setup has been carried out on your QNAP NAS, a database...
• Synology Migration Error Message "#1819 Your password does not satisfy the current policy requirements"Disclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• How do I disconnect my PaperOffice account from an existing database?In your login window, click on "Options" and select "Continue and manage database connection". Confirm the separation in the next step by clicking on "Disconnec...
• Integration of an existing QNAP NAS database in PaperOfficeIf you are currently connected to a database, you must first disconnect the connection. You can find the exact instructions for this here . To connect to an exi...
• Integration of a new Synology NAS database in PaperOfficeYou can find detailed setup instructions for your Synology NAS in a separate HelpDesk entry . After the setup has been carried out on your Synology NAS, a datab...
• Integration of an existing Synology NAS database in PaperOfficeIf you are currently connected to a database, you must first disconnect the connection. The exact instructions can be found here . To connect to an existing Syn...
• Synology NAS setup MariaDB 5 for PaperOfficeDisclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• I get the warning #W500 when startingI get the warning #W500 when starting
• How do I access the PaperOffice database from an external network?Please note that these instructions are explicitly about setting up a router. We would also like to point out that PaperOffice assumes no responsibility for the...
• How can I download older PaperOffice releases?Very simple: Go to www.paperoffice.com and download the current program installer. Run setup and in the first step select the Release with the necessary number ...
• QNAP NAS setup MariaDB 5.5 for PaperOfficeDisclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• What should I pay attention to when using PaperOffice on the terminal server?Disclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• How do I set up port forwarding with the FritzBox router?Port forwarding with the Fritz! Box router is very easy. The following video, as well as the description below, describes all the steps in detail. Watch the vid...
• How do I uninstall and install PaperOffice correctly?Open the "Control Panel", click "Uninstall a program" under "Programs" and look for the PaperOffice program in the list. With a right click you can choose the o...
• PaperOffice installation and use on a terminal server with several users. Step-by-step instructionsDisclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• What performance limits exist?While PaperOffice generally has no restrictions to provide our customers with maximum flexibility, there are still technical limits that need to be considered. ...
• Where can I find the PaperOffice Setup?You can always find the latest setup directly at PaperOffice Setup
• Synology NAS setup MariaDB 10 for PaperOfficeDisclaimer : Instructions for third-party software or third-party hardware are only intended as rough assistance or guidelines, are at your own risk and are not...
• What do I have to consider in my own database server configuration?Please note that PaperOffice assumes no responsibility for the accuracy and completeness of your setup or data backup and recovery on third-party software and h...
• The PaperOffice Installer crashes, what can i do?If for any reason the PaperOffice installer crashes during the installation process you can always install PaperOffice manually as described below. 1. Download ...
• Settings for localization, currency settings, display help, PIA settings and other settingsPlease note that the 'FolderMount' feature is not available in the Home and Team versions. It is only available in the Custom version. Various settings can be m...
• Minimum requirements, system requirements and hardware compatibilityOperating systems / Approved under : Windows® 10 x64 (64bit), Microsoft® Office® 2016-2019, Microsoft® Office® 365. Recommended: Windows® 10 x64 (64bit). The us...
• Settings under database, backup and exportWith PaperOffice, backing up, exporting and restoring your data is easy and user-friendly. To make the settings for automated backup or bulk export in PaperOffi...
• Which database versions (MySQL or MariaDB) are supported?PaperOffice supports the following database servers: MySQL 5.5 5.6 5.7 8 (assuming that the server is configured with Legacy Auth method) MariaDB 5.5 10 Other v...
• ¿Cómo funciona el diccionario SmartSpell?The intelligent SmartSpell text correction learns unrecognized terms after each text recognition and adds them to your personal dictionary. The recognized words...
• How do I migrate to new PC with PaperOffice and its database?If you want to move to a different computer (PC) with the PaperOffice database, all you have to do is copy the database and then connect to the database on the ...
• How do I create a new database locally on my PC?The installation of a local PaperOffice database is very easy. Once PaperOffice Setup has been run and an account has been created, it must be connected to a ne...